Shipping policy
Shipping Policy
At Dockside Scent Co., we aim to deliver your order quickly and reliably so you can enjoy your fragrance without delay.
Processing Time
Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
After processing, orders typically arrive within 3–5 business days depending on your location.
Please note that shipping times are estimates and not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Delays
While we do our best to ensure timely delivery, Dockside Scent Co. is not responsible for delays caused by:
- shipping carriers
- weather conditions
- or other circumstances outside of our control
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Dockside Scent Co. is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you experience an issue, please contact the shipping carrier directly.
Contact
For any shipping-related questions, please contact: